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A block is an availability shift for a practitioner at a location , with a starting and ending time and an appointment duration.

The appointment times are all tied to the blocks. Each block (think of it as a practitioner’s shift) is associated with the availability of one practitioner and their ability to see however many patients in that time. It’s the community acupuncture philosophy fleshed out in data. Therefore, when creating a block of availability you choose the slot (appointments) duration based on how you want to divide your hour. 10 mins means 6 patients per hour, :15 means 4, etc. Once set these blocks and their available slots are presented to the patient user. If a slot has an appointment in it they cannot reserve that slot. If they can a “Reserve” button shows up in that slot. They click and confirm and it is theirs.

A suggestion for adding blocks

Duration can be set for any block as it is created.

There are three ways to vary the predetermined slots

  • Squeeze an appointment in. These appointments are independent of the blocks and they don’t prevent patients from making an appointment, thus they are squeezed into the day’s schedule.
  • Coffee Breaks. You can prevent appointments in any slots within a block by placing a coffee break in the slot. Some clinics use this prodigiously. Some don’t use it at all.
  • New patients get double-time appointments by default. Any patient who has never visited your clinic before can only take a double slot. The admin can simply check a ‘double-time’ box to create a double-time appointment, and you can do that with or without them being technically ‘new’.

Repeat Blocks

There is a repeat block option in the create a new block form. Be very careful when repeating blocks. See Edit A Block

The repeat section reads like this: "Duplicate this block every UNITS more times INCREMENTS". These are my terms as reference to explaining the repeating pattern.

  • UNITS are what is repeated. Here's how each UNITS works if you started on Tuesday December 9 and chose 9 INCREMENTS
    • Day(s) you get the same block for the next 9 days. Dec 9, Dec 10, Dec 11, Dec 12, Dec 13, Dec 14, Dec 15, Dec 16, Dec 17.
    • Weekday(s) you get the same block for the next 9 weekdays. Dec 9, Dec 10, Dec 11, Dec 15, Dec 16, Dec 17, Dec 18, Dec 19, Dec 20.
    • Week(s) you get the same block for the next 9 Tuesdays. Dec 9, Dec 16, Dec 23, Dec 30, Jan 6, Jan 13, Jan 20, Jan 27, Feb 3.
    • Month(s) you get the same block for the next 9 months. Dec 9, Jan 9, Feb 9, March 9, April 9, May 9, June 9, July 9, August 9

You can only delete blocks one at a time, and if they have appointments in them those appointments will be cancelled.

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Page last modified on January 11, 2016, at 04:43 PM